Bedford Wins “Voice of the People Award for Excellence in Safety”

Public Safety-BPDBedford has won the Voice of the People Award for Excellence in Safety according to the National Research Center, Inc. (NRC).  “This award exemplifies Bedford’s commitment to providing quality public service to our community,” Town Manager Richard Reed said. “I commend the Bedford Police Department for their dedication, hard work and progressive community policing initiatives.”

The National Citizen Survey reports resident opinions and satisfaction with local government and services with a scientific, representative sample approach.  Results are then used to inform budgeting, performance measurement and program planning.

“It is a true honor to receive the Voice of the People Award,” Chief Bongiorno said. “This would not have been possible without the willingness from all officers at the Bedford Police Department to go above and beyond their call of duty. I thank the community for supporting our women and men every day.”

This year’s process was extremely competitive and designations are only given to jurisdictions that best listen and act to improve their communities. Based on responses from The National Citizen Survey, residents of Bedford report the highest levels of satisfaction with safety compared to all other participating municipalities.

The Voice of the People Award stands alone as the only recognition given in local government based on community opinion. The perspectives of the residents themselves determine nominees for the very best of community engagement, safety, mobility, foundations of livability, recreation and wellness, education and enrichment, natural environment, built environment and economy.  Of the communities that participated in the 2014 National Citizen Survey, winners for excellence in these categories received the highest ratings from their residents.

“This is a unique opportunity to see evidence of best practices quantified by survey results,” said NRC president Tom Miller, noting that awarding top jurisdictions can even benefit other communities.  “Others can understand the successes of their colleagues and get to know what’s working best in America.”

The National Citizens Survey is conducted by the National Research Center from Boulder, Colo. in conjunction with the International City/County Management Association. Through this survey, a participating local government has the opportunity to collect statistically valid data representing residents’ rating of municipal services, as well as information on matters residents consider important.

Now running eight years, the Voice of the People Awards are presented by the International City/County Management Association (ICMA) and National Research Center, Inc. They will be given at the 101st annual ICMA conference in Seattle, Wash., in September.

NRC is a leader in the field of public sector research and evaluation, with clients from across the country and around the globe. NRC’s team of social scientists support cities, counties, foundations and nonprofit organizations in using research to move their communities forward. Visit to learn more about Voice of the People and National Research Center.

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