Bedford Dash 2017 Customer Satisfaction Survey

Submitted By Town of Bedford

The DASH is looking for your feedback on our pilot transportation service. Whether you have ridden the DASH or not, we would like your feedback on this very brief survey at the following link: https://app.keysurvey.com/f/1144080/f7c8/

This survey is also available in paper form on the DASH for riders who would prefer that. The survey will inform us on how the program is working and how we might improve the service going forward in the second year of the project.

If you are not yet familiar with the DASH, it is Bedford’s pilot transportation service currently running Monday through Friday noon to 6PM, and available to all those who live and work in Bedford. The DASH is a 14 passenger fully handicapped-accessible vehicle that will travel throughout Bedford and also to Lexington, Billerica, and Burlington and to Concord on Mondays and Tuesdays. Fares are $2 for adults (ages 18-65) in town and $4 out-of-town; Medicare Card Holders, Veterans, disabled persons, seniors (age 65+), and youth (under 18) pay $1 in town and $2 out-of-town. Discounted prepaid ticket books valued at $25 are available for purchase of $20 from the driver or via the website.